Digital River, one of the most trusted names in e-commerce and Web-based technology, respects the privacy of our partners, clients and their customers. Any and all information collected at this site, within the Digital River Commerce Network Sever (CNS) and the Database Security System (DSS), is held with the utmost care and will not be used in ways not consented to.

What Information do we collect? How do we use it?

When ordering from any of our partner sites, Digital River must collect the purchaser’s name, email address, mailing address, credit card number, and expiration date. This allows us to process and fulfill orders and provide notification of the order status.

When entering a contest, sweepstakes or other promotional feature, Digital River may ask for the entrant’s name, address and email address in order to administer the contest and notify winners.

Digital River may use the information we collect to notify our partners’ customers about important functionality changes to the Web sites and/or special offers. For any purchaser who does not want to receive this information, please refer to the detailed instructions included in every offer.

How does Digital River protect customer information?

Customers who buy through the Digital River system are shopping on a secure server, which encrypts all of the customer’s personal information including name, address and credit card number. Encryption ensures that no one can access or use personal information in an unauthorized manner.

A clear opt-out option is available on any customer-service or client e-mail Digital River sends.

Our commerce system was developed in-house with security as it's number one priority. Digital River's DSS is designed so that there is no direct access to the commerce database – all transactions are controlled through a single entry point. In essence, the DSS is a gatekeeper which controls the flow of information between the commerce database and the end-user. This single entry point allows Digital River to maintain the tightest access control – eliminating (rather than closing) the backdoor.

Digital River has made an investment in protecting our clients’ and customers’ information utilizing the following technologies:

Firewall
Firewalls allow the use of authenticated access and can prevent certain types of traffic from entering the private network. Customizing the firewall according to the network topology is essential to having a useful firewall protection mechanism.

SSL (Secure Socket Layers)
Because we accept sensitive information from end-users such as passwords and credit card numbers, Digital River’s site uses SSL. This logic encrypts the data being sent to the server from the browser using high-level encryption technology. Once the data is received from customers on the Digital River Network, it may be required that the data be maintained for a certain period of time inside our private network. Encrypting the data means it cannot be viewed in plain text.

Digital River will never rent or sell our customer’s and client’s information to third parties.

• every order placed on a commerce site within the Digital River network provides the customer with the opportunity to notify us whether or not they would like to receive future information, special offers, and communications via email.
• every email served by Digital River on behalf of our clients contains an opportunity for the customer to decline future communications.
• client-specific and network-wide suppression files are maintained at Digital River to ensure that only those customers interested in receiving communications do so.
• at any time, 24 hours a day and seven days a week, a customer may call Digital River customer service toll free at 1-800-656-5426 and ask to be removed from future client emails.